Privacy Policy
Data Protection and Privacy Policy
Our privacy policy for the Thinq Net site forms part of these terms and conditions.
1.1 Thinq Net is Thinq Net Bookings Pty Limited (trading as Thinq Net Bookings) and our registered address is Level 1, 23-25 Bay Street, Double Bay, 2028, Australia. Please read the following policy to understand how we will treat your personal data after it has been collected by us through your use of our website. If this policy changes then we will let you know via our homepage but we assure you that we only use your data as specified here and for our legitimate business reasons.
1.2 We can collect data on you from a variety of different sources these include.
1.2.1. When you purchase products or services through our site;
1.2.2. When you become a subscriber;
1.2.3 When you speak to our customer services personnel;
1.2.4 Via explicit data capture measures, for example by entering competitions and completing surveys;
1.2.5 Via implicit data capture measures such as observing which pages you read the most; In any of the above cases the data we collect could be personal data.
1.3 When you buy anything via the site or give us any personal data as indicated above, we may need to collect information about you to process the transaction, fulfil your order and provide you with the services you expect then and in the future. This information may include, but is not limited to, details such as your name, address, phone number and credit card details.
1.4 Unless we have your express consent we will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. This is of course subject to the proviso that we may disclose your data to certain permitted third parties, such as members of our own group, our own professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data.
1.5 Thinq Net retains and uses your personal information to provide you with a personalised service and to give you details of offers which we think will be of interest to you. We may also use the information to process any transactions you undertake with us and for internal administration and analysis. For quality assurance and training reasons we record most of the calls you make to us.
We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent.
1.6 Third Party Advertising The advertisements appearing on this Web site are delivered to you, on our behalf, by our Web advertising partner. Information about your visit to this site, such as number of times you have viewed an ad (but not your name, address, or any other personal information), is used to serve advertisers.
1.7 Consent By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by Thinq Net in the manner set out in this Privacy Policy. Some information and e-mails sent to Thinq Net may be used as testimonials but no e-mail address or contact details will be displayed.
1.8 Contact If you have any questions or concerns about the information we hold about you, you can also contact us.
1.2 We can collect data on you from a variety of different sources these include.
1.2.1. When you purchase products or services through our site;
1.2.2. When you become a subscriber;
1.2.3 When you speak to our customer services personnel;
1.2.4 Via explicit data capture measures, for example by entering competitions and completing surveys;
1.2.5 Via implicit data capture measures such as observing which pages you read the most; In any of the above cases the data we collect could be personal data.
1.3 When you buy anything via the site or give us any personal data as indicated above, we may need to collect information about you to process the transaction, fulfil your order and provide you with the services you expect then and in the future. This information may include, but is not limited to, details such as your name, address, phone number and credit card details.
1.4 Unless we have your express consent we will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. This is of course subject to the proviso that we may disclose your data to certain permitted third parties, such as members of our own group, our own professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data.
1.5 Thinq Net retains and uses your personal information to provide you with a personalised service and to give you details of offers which we think will be of interest to you. We may also use the information to process any transactions you undertake with us and for internal administration and analysis. For quality assurance and training reasons we record most of the calls you make to us.
We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent.
1.6 Third Party Advertising The advertisements appearing on this Web site are delivered to you, on our behalf, by our Web advertising partner. Information about your visit to this site, such as number of times you have viewed an ad (but not your name, address, or any other personal information), is used to serve advertisers.
1.7 Consent By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by Thinq Net in the manner set out in this Privacy Policy. Some information and e-mails sent to Thinq Net may be used as testimonials but no e-mail address or contact details will be displayed.
1.8 Contact If you have any questions or concerns about the information we hold about you, you can also contact us.
Cancellation Policy and refunds and charges
Please note: Photographic identification of the person whose name is on the booking must be provided when checking in.
1.1 In the event that you would like to cancel or amend your hotel booking, the hotel's cancellation and amendment policy will apply as disclosed on your confirmation email or as stated at the time of booking on the website.
1.2 If the cancellation policy is not displayed within your confirmation email or on the website and you wish to cancel your reservation, it is your responsibility to notify Thinq Net in writing at least 48 hours prior to the booked check in date.
1.3 Thinq Net applies an administration charge fee of $US25 per booking for any modifications, changes or cancellations to your reservation. This will be regardless of the price of your reservation.
1.4 In addition to the Thinq Net charges, most hotels may also have a penalty or cancellation fee for any changes or cancellations to reservations. This can be calculated from the date of amendment / cancellation to the date of arrival, alternatively one set fee. Customer Services will advise you if you decide to proceed with the changes.
1.5 If you send us your cancellation in writing pursuant to clause 4.2 cancellation is immediate. We will respond to you within 48 hours of receipt of your email. Please note that individual hotel cancellation policies can vary. Please take this 48 hour response time into consideration when putting your cancellation in writing. This response will detail cancellation costs payable by you.
1.6 All hotel rate offers advertised are based on the offers provided by the Accommodation Suppliers inclusive of taxes and are correct at the time the offers are first advertised on the website. However, please note that some hotels in other countries may also charge local or other taxes, which may not be included in the offer.
1.7 In the event of cancellation for whatever reason you shall be liable to pay Thinq Net an administration fee of $US25. This could be in addition to any cancellation charge any hotel may impose.
1.8 Prices stated are on per room, per night basis and include taxes unless otherwise stated, but do not include our non-refundable booking fee of $US5 per booking which is payable at the time of booking.
1.9 Please be aware that the hotel room photos are only a depiction of the type of rooms on offer and may not represent the actual room described.
1.10 Unless otherwise stated meals are not included.
1.11 Star ratings may differ according to the country where the hotel is located and are out of the control of Thinq Net. Therefore Thinq Net cannot be held responsible for any misconceptions relating to star ratings.
1.12 All room rates and other charges are payable to us in Australian Dollars. In the event of cancellation or amendment of a booking by you which results in a refund being payable to you that refund will be credited to the same account by which your payment was made in Australian Dollars.
1.13 Within the scope of our privacy policy you acknowledge that upon a reservation deposit being paid we are at liberty to securely store your financial card details and to debit any charges made by us under these terms and conditions or by an Accommodation Provider under its cancellation policy.
1.14 Thinqnet will after notification of the cancelled booking apply the thinqnet cancellation policy and hotel cancellation policy. If money is owed by thinqnet to the user thinqnet will credit the credit card provided for that booking. If in the event additional money needs to be debited thinqnet will charge the credit card supplied for that booking. A receipt will be sent to the users email detailing the charges.
1.2 If the cancellation policy is not displayed within your confirmation email or on the website and you wish to cancel your reservation, it is your responsibility to notify Thinq Net in writing at least 48 hours prior to the booked check in date.
1.3 Thinq Net applies an administration charge fee of $US25 per booking for any modifications, changes or cancellations to your reservation. This will be regardless of the price of your reservation.
1.4 In addition to the Thinq Net charges, most hotels may also have a penalty or cancellation fee for any changes or cancellations to reservations. This can be calculated from the date of amendment / cancellation to the date of arrival, alternatively one set fee. Customer Services will advise you if you decide to proceed with the changes.
1.5 If you send us your cancellation in writing pursuant to clause 4.2 cancellation is immediate. We will respond to you within 48 hours of receipt of your email. Please note that individual hotel cancellation policies can vary. Please take this 48 hour response time into consideration when putting your cancellation in writing. This response will detail cancellation costs payable by you.
1.6 All hotel rate offers advertised are based on the offers provided by the Accommodation Suppliers inclusive of taxes and are correct at the time the offers are first advertised on the website. However, please note that some hotels in other countries may also charge local or other taxes, which may not be included in the offer.
1.7 In the event of cancellation for whatever reason you shall be liable to pay Thinq Net an administration fee of $US25. This could be in addition to any cancellation charge any hotel may impose.
1.8 Prices stated are on per room, per night basis and include taxes unless otherwise stated, but do not include our non-refundable booking fee of $US5 per booking which is payable at the time of booking.
1.9 Please be aware that the hotel room photos are only a depiction of the type of rooms on offer and may not represent the actual room described.
1.10 Unless otherwise stated meals are not included.
1.11 Star ratings may differ according to the country where the hotel is located and are out of the control of Thinq Net. Therefore Thinq Net cannot be held responsible for any misconceptions relating to star ratings.
1.12 All room rates and other charges are payable to us in Australian Dollars. In the event of cancellation or amendment of a booking by you which results in a refund being payable to you that refund will be credited to the same account by which your payment was made in Australian Dollars.
1.13 Within the scope of our privacy policy you acknowledge that upon a reservation deposit being paid we are at liberty to securely store your financial card details and to debit any charges made by us under these terms and conditions or by an Accommodation Provider under its cancellation policy.
1.14 Thinqnet will after notification of the cancelled booking apply the thinqnet cancellation policy and hotel cancellation policy. If money is owed by thinqnet to the user thinqnet will credit the credit card provided for that booking. If in the event additional money needs to be debited thinqnet will charge the credit card supplied for that booking. A receipt will be sent to the users email detailing the charges.